FAQs

Renting your box

Where are you based and who do you serve?

Our vault is at 37 Otley Road, Shipley, BD18 3QA. We're ideally placed for clients across Shipley, Saltaire, Bradford, Leeds and the wider West Yorkshire area.

Do I need a bank account or credit check?

No. Renting a box requires only two forms of valid identification. There's no credit check and no need to bank with anyone, your box is a private arrangement between you and Titus Vaults.

What ID do I need to rent a box?

Bring one form of photo ID (passport or driving licence) and one recent proof of address, such as a utility bill or bank statement. Registration is quick and completely confidential.

How much does a safe deposit box cost?

Annual rental runs from £129 for the Petite box up to £255 for the Grand, VAT included. The Grand is also available on flexible 3 and 6-month terms from £85. Compare all sizes and prices.

How do I pay, and can I cancel?

Pay by card or bank transfer when you collect your keys, no payment is needed to reserve. Rentals run for the term you choose (3, 6 or 12 months) and we'll remind you before renewal; you can simply hand the box back at the end of any term.

Is there parking at the vault?

Yes. Customers are able to park opposite the centre at 82 Otley Road, in any of the available spaces.

Can businesses rent safe deposit boxes?

Yes. Jewellers, dealers and professional practices use our boxes for stock, documents and data backups. Business accounts can register multiple authorised key-holders on a single box.

Your box, your keys

Can anyone else open my box?

No. We do not keep a copy of your box key, you are given the only two copies. We cannot open your box at all, and we never know its contents. Read about our security.

Can I add another key-holder to my box?

Yes. You can register additional authorised key-holders, a partner, family member or business colleague, provided they complete the same ID verification as you.

What happens if I lose my key?

Tell us as soon as possible. We'll arrange a supervised lock replacement and issue you two new keys, in security-sealed packaging you're welcome to inspect. A replacement fee of £200 applies, as set out in clause 13 of our Terms & Conditions.

How often can I visit?

As often as you like during opening hours (Mon–Sat, 9:00am–5:30pm), at no extra charge. You'll have use of a private viewing room each time so you can access your valuables in complete privacy.

Is my property insured?

Every box includes £10,000 of complimentary cover as standard. Additional cover is available up to £500,000 through our approved partners, Noble Security Box Insurance. See our insurance page.

What can't I store?

For everyone's safety we don't permit weapons, hazardous or perishable materials, illegal items or anything live. If you're unsure, just ask, we're happy to advise.

Ask us directly, no obligation

Call 01274 000 000, email hello@titusvaults.com or send an enquiry and we'll answer the same day.

The full terms of your rental are set out in our Terms & Conditions.

Send an Enquiry